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The story so far.

Where lucix came from, what we killed and why, and where we stand today. Weekly updates follow below, newest first.

lucix exists because of one sentence, and everything since has been in service of it: getting a group of people to actually agree is one of the most common, most expensive problems in business — and almost nobody has good tooling for it. Neither of us arrived at that as a market-sizing exercise. We lived it, from two different sides, for years before we ever thought about building a company around it.

I spent over a decade around Imagen, a video asset management platform, most of it in sales and revenue leadership. In between, I ran sales for Diversified, where I watched good enterprise deals stall — not on price, not on product, but on cross-functional buy-in that never quite landed. I went back to Imagen as CRO for the Americas, and shortly after, we were acquired by Thomson Reuters. The integration surfaced the same problem from the inside: decisions made without real visibility or agreement across a much bigger organization made what should have been a straightforward acquisition far harder than it needed to be. Trying to fix that from inside a company far larger than the one I'd help build, and not fully succeeding, is a real part of why I left.

Ryan Burrus joined as co-founder in January 2026, running go-to-market from day one. His background is enterprise B2B product marketing — at BlackBerry he ran go-to-market for a global business unit on a $1.2M budget and built account-based marketing that generated $9.9M in pipeline, on top of six years at Verizon before that. Nearly everything below on real market interest is Ryan, largely by hand, with no marketing budget at all.

What follows is the honest version — including the parts that didn't work.

Three ideas, one thesis, each one killed on purpose

lucix has been built three times. That's not indecision — it's discipline. Each time, we found out something the market was telling us clearly, and instead of forcing the existing idea to fit, we stopped and rebuilt around what we'd actually learned.

Dec 2025 – Jan 2026

The idea, before it had a name

Two months between roles. An idea about visualizing organizational decisions, validated informally, then rebuilt twice in three weeks as the real thesis sharpened. By mid-January, the name was lucix.

Jan – Jun 2026

A production platform, a real go-to-market motion, and an honest dead end

Five months, 291 commits, a full multi-tenant application with real security architecture, deployed live. We ran 25–30 structured discovery interviews, built an active outbound pipeline, and demoed the product in person to enterprise prospects. The market's answer was consistent: the mechanism itself, provoking a reaction from stakeholders, wasn't the right one. So in June, we stopped shipping it.

Jun – Jul 2026

A prototype, deliberately, and the pivot that mattered

Before writing a line of new code, we ran a structured adversarial exercise against our own new idea: steelmanning the alternatives, running a premortem, then steelmanning ourselves. Only once that came back “genuinely novel, real business case” did we build — and we built a prototype on purpose, deliberately narrow, and held it in prototype mode past the point where graduating would have felt natural. It modelled a single decision as the unit of everything: a scoping choice we made deliberately and recorded as temporary, because it was the cheapest structure that could answer the question we were actually asking. Three weeks in, while scoping how the product would sit inside Slack, we ran the query that cashed it in — all 42 decisions in the prototype were single-origin, exactly as designed, and nothing in the schema carried the same person across two of them. That was the prototype doing its job. The constraint we had knowingly accepted sat precisely where our real buyer turned out to live: the Chief of Staff, the person who owns getting a decision made, not the decision itself. Its answer in hand, we retired it and priced the rebuild.

Jul 22, 2026 – today

The real build

We rebuilt the prototype into a real product codebase: a tenant-per-customer data model with row-level access control, an independent team adversarially reviewing our own architecture before anything shipped, a real production database. Yesterday, August 3rd, I logged in as the first real user and pulled my own real record through the entire live stack: identity, permissions, database, all of it, for the first time in this product's history.

Everyone else uses AI to replace the human in the loop. We use it to make the human in the loop more powerful.
Locked as the company's anchor belief, July 2026

Weekly updates

Update No. 7 · September 26 – October 13, 2026

Investor meetings have started, a decision now runs start to finish, and the funnel grew again

Eighteen days in one update. It carries what Update No. 6 promised: the first word back from investors.

65 prospects replied of 108 · was 54
60% response rate was 56%
12 prospects met us 16 meetings
13,073 automated tests was 8,469

A reply is where it starts: 18 of the 65 have traded three or more messages or meetings with us. Potential buyers only, from our own record, so these are floors.

What moved

  • Investor meetings have started

    The first was on October 1, and both of us pitched. The investor was positive on the team and on early demand from Chiefs of Staff, and asked to pick it back up later this quarter. Our advisors are scheduling more.

  • Venmo asked for a workspace

    After a demo, the Chief of Staff to the CMO at Venmo asked for a practice workspace to test lucix and send us feedback.

  • A decision now runs start to finish

    In a practice workspace the plan arrives filled in. A Chief of Staff commits it, and the simulated sponsor answers: scale, fix or stop, with one line of why.

  • One real colleague can now be invited in

    The door is open in practice workspaces, and we have tested it end to end with our own accounts. No outside colleague has used it yet.

Also in these eighteen days

  • More than 900 changes, at least 230 of them features and fixes.
  • The brief shows the figure asked for, the figure committed and the gap.
  • An answer can carry the answerer’s own number.
  • The product asks before an AI reads what someone types.
  • A broken page now says what happened and what to do.
  • A tester ran a full scenario on their own and sent us a written report.

Risks and challenges

  • A first meeting is not a commitment. The decisions are the investors’ to make, and we will report how they land.
  • Proven in a rehearsal room. No outside colleague or customer has used it yet.
  • The gate has not moved. SOC 2, a penetration test and a signable agreement still sit ahead of revenue.

Nick & Ryan

Founders, lucix

Update No. 6 · September 22 – 25, 2026

The first agreement came back signed, investor outreach is out, and the product now builds the plan

Four days rather than a week, and short on purpose. Two things happened that we said we would report the moment they did.

One agreement signed first in our history
54 prospects replied of 96 · was 45
56% response rate was 53%
8,469 automated tests was 7,783

Replies and rate are re-counted from our own record: potential buyers only, with investors, counsel and partners excluded. The outreach is all cold outbound, with no marketing spend.

What moved

  • The first agreement came back signed

    It arrived on Tuesday from a fractional Chief of Staff, who sent us her own analysis of both agreements before signing. It carries no money: it is a beta and partnership footing, not revenue.

  • The materials are out with investors

    Our capital advisors told us on Tuesday that the materials are out to investors and that they are awaiting responses. An update is due to us next week.

  • A beta tester ran a decision without us

    It is the first time someone outside the company has done that. The tester has agreed to run several more, then bring colleagues in for a live test.

  • The product now builds the plan

    Instead of a blank initiative, a Chief of Staff picks a template that reads the organisation chart, lays out the workstreams and proposes a lead for each. It is in the practice environment first.

Also in these four days

  • 149 changes in total.
  • Two templates: an AI-adoption programme and an annual operating plan.
  • Answering is one screen, and “not now, remind me” takes a date.
  • Two changes came from our own use, both fixed within two days.
  • Seven conversations in four days, three of them first-time introductions.
  • Asking for input landed with an operator evaluating us; tools quietly reading Slack did not.

Risks and challenges

  • Investor responses are not ours to control. They land in the coming fortnight, and we will report them.
  • The gate has not moved. SOC 2, penetration testing and a signable commercial agreement still sit ahead of revenue, and come after the round.

Nick & Ryan

Founders, lucix

Update No. 5 · September 12 – 21, 2026

Raise in market, first partner ready to sign, and the product learned to hold a number

Ten days in one update. The raise went to market on the day we said it would, and the first partner is ready to sign.

236 prospects across 75 organisations
53% response rate of 85 contacted
7 recorded conversations in a build week
7,783 automated tests was just under 6,000

The funnel figures are floors. The conversations were with operators, advisors and prospective partners.

What moved

  • The raise is in market

    We approved the final confidential information memorandum and teaser on September 16, and our capital advisors opened investor outreach on September 17. They are scheduling the first meetings, and an associate sits in every one.

  • The first partner is ready to sign

    One of four fractional Chiefs of Staff reviewing our draft agreement wrote back: “Do you have the final Partner Agreement for me to sign? I’m ready to commit to it.” The final version goes out this week.

  • The product learned to hold a number

    A number on the record is now a figure, not a sentence. It is typed and dated, and cannot be quietly edited later. Every commitment tool we have looked at stores numbers as prose.

  • Oracle and Inizio went deeper

    The Chief of Staff at Oracle took a second session. The EVP at Inizio held his first working call as a commercial advisor, on how lucix goes into biopharma.

Also in these ten days

  • 498 changes to the product, more than the previous three weeks combined.
  • Company health went live September 18: one “saved, by your baseline” figure with its working shown.
  • Positioning is now three sentences: “Fewer meetings. Clear priorities. One record of who committed to what.”
  • Three more testers asked for signed copies, and one agreed to be named as a beta participant, our first.
  • Three first-time intros came in, and two more are booked for the weeks ahead.

Risks and challenges

  • Two people cannot do outbound and a build week at once. The funnel did not grow because nobody was working it: capacity, not demand.
  • The gate has not moved. SOC 2, penetration testing and a signable agreement still sit ahead of revenue, and the work is sequenced behind the round.

Nick & Ryan

Founders, lucix

Update No. 4 · August 22 – September 11, 2026

Funnel up nearly half, twelve operators asked for the keys, and the raise goes to market next week

Three weeks in one update. We got the seed materials through our capital advisors’ process and shipped what a Chief of Staff needs to put lucix in front of their CEO.

236 prospects was 161
53% response rate 45 of 85 · was 47%
12 asked for a practice environment of 23 conversations
494 changes to the product most were features

Potential buyers only, across 75 organisations, from our own record, so these are floors. All of it is cold outbound at no marketing spend.

What moved

  • Twelve operators asked for the keys

    Not another demo: the product itself. The Chief of Staff at Salesforce wants hands-on time before making introductions, and the one at Oracle asked for a sandbox for real scenarios. We are provisioning now.

  • The raise goes to market next week

    Our capital advisors approved the confidential information memorandum and teaser, and finished their KYC on us. We rebuilt the seed deck to 11 slides, and investor outreach begins the week of September 14.

  • Three advisors have committed

    They are an EVP at Inizio, a former Chief Digital Officer at Teva and a COO in Berlin. Monthly working sessions start now, with formal terms after the round. Two of the three came to us.

  • The partner channel has a draft agreement

    A draft partner agreement and partnership rubric are with four fractional and independent Chiefs of Staff, who asked to carry lucix to their clients. Unprompted, an accelerator co-founder, an HR platform and an executive-search firm each proposed working together.

  • A one-page brief that needs no login

    The person running a decision seals the brief and sends it. The CEO or a board member opens it with no account and no login. Prospects kept describing this on calls.

Also in these three weeks

  • The 10,300-member Chief of Staff Networking Group published our tech talk and made Ryan an admin.
  • The founder of the largest Chief of Staff community we know of agreed a joint tech-talk series.
  • Seeded cost bands show what a slow decision costs, and a buyer can correct them.
  • Automated tests rose from roughly 4,200 to just under 6,000.

Nick & Ryan

Founders, lucix

Update No. 3 · Week of August 17–21, 2026

The doors opened, eleven conversations in five days — and operators started asking to sell it

Last update we said we expected to start setting up practice environments shortly. This week we kept that promise, and the most interesting thing was not something we planned.

161 prospects across 71 organisations
75 prospects contacted
35 prospects responded
47% response rate of those contacted

Counting demand only: potential buyers, not advisors, counsel or investors.

What moved

  • The product is in other people’s hands

    A script one of us ran by hand is now a real invite path, and the practice environment sets itself up. The first Chiefs of Staff are inside, and we are working toward a first group of roughly 20–25 people.

  • Eleven conversations in five days

    We held 11 recorded conversations between Monday and Friday, most of them first meetings with operators, including serving and fractional Chiefs of Staff and a COO. None was pushed toward a decision.

  • Seven unprompted offers of help

    Up from four last time, including a serving Chief of Staff at NORAD/NORTHCOM who offered to be an informal sounding board. He is exactly the person lucix is built for, doing the job today.

  • A channel we did not design

    Several independent and fractional Chiefs of Staff asked to be design partners, paid advisors, or to carry lucix into their own client engagements, already trusted inside organisations we have no route into. We are formalising the arrangement now, and it is early.

Also this week

  • A coach who runs a Chief of Staff network of roughly 10,000 members is now in our record.
  • 165 changes since Sunday, nearly all interface foundations rather than new features.
  • One spacing scale replaced 44 improvised values.
  • A second navigation that rendered nowhere, yet carried 84 tests, was deleted.
  • Six screens once reachable only by typing their address are now reachable properly.

Risks and challenges

  • The user may not hold the budget. Several Chiefs of Staff said the C-suite or the board does, so we let them run their first decisions free and bring evidence.
  • One gate sits ahead of revenue. SOC 2, penetration testing and a signable agreement all come first.

Nick & Ryan

Founders, lucix

Update No. 2 · Week of August 10–15, 2026

Same product, new words, different conversations — and four people offered help we never asked for

We are not trying to close anyone right now, and that is a choice, not a shortfall. Read everything below as evidence about the problem and our position in it, not as a pipeline.

53 people we work with
24 organisations we work with
412 interactions recorded since June 29
16 conversations scheduled 42 behind them

From our own dated record. The 53 are everyone with at least one recorded interaction, including advisors, counsel and investors as well as prospects.

What moved

  • New words changed the conversations

    We gave the interface a new look and rewrote every word a user sees in standard business terms. Within 48 hours, people we had already demoed to moved from “I understand what this does” to “I can see exactly where I would use this.”

  • Four unprompted offers of help

    An enterprise architect volunteered go-to-market advice, a pharmaceutical executive agreed to be a thought partner and make introductions, an HR and labour-relations advisor offered to refer us to six or more of his own clients, and a business advisor pitched us a podcast interview. Nobody is being sold to.

  • A published academic wrote about Decision Velocity

    He is also a think-tank president with a substantial following. Decision Velocity is our core thesis, and he wrote about it before we had ever spoken to him.

  • Practice environments are close

    We expect to begin setting up practice environments shortly for people already waiting. For the first time in any of our three iterations, we are confident they will get value from it, not politely tolerate it.

Also this week

  • The V1 structure for how work is created and made visible across workstreams is settled.
  • A complete seed data room now regenerates from one command, so its documents cannot drift apart.
  • Our operations layer now records every external interaction as it happens.
  • Interactions ran at 45–80 a week for eight weeks, from two people with no marketing budget.

Risks and challenges

  • Everything sits behind one gate. SOC 2, the penetration test and a signable agreement all come before revenue, and if that slips, everything slips with it.

Nick & Ryan

Founders, lucix

Update No. 1 · Week of August 3–7, 2026

Five demos, real conversations at Salesforce and Simmonds Lamont, and the cost of moving fast

We held five product demos with Chiefs of Staff and senior operators. Here is what running product, marketing, sales and fundraising as two people is costing us.

5 product demos this week
18 open conversations
34 new qualified connections this week
23 active internal agents and skills engineering, sales, reporting

Demos spanned financial services, enterprise tech and healthcare. Open conversations also include higher education.

What moved

  • Simmonds Lamont gave our strongest validation yet

    The Chief of Staff/COO there gave what we track internally as the strongest direct validation of the product thesis.

  • Real conversations at Salesforce and Phasecraft

    An Enterprise Transformation Architect at Salesforce saw a demo. The Chief of Staff to the CEO at Phasecraft has confirmed interest and is finalising time for a deeper conversation.

  • Eighteen conversations, none moved toward a decision

    That is deliberate. We are not selling until the product and its compliance work are finished. The goal is to understand these roles and be the thing they are already interested in when we can sell.

  • Our own operations run on AI agents

    CRM, pipeline tracking and this update run through the same AI-agent architecture as the product. A human always reviews and publishes anything investor- or customer-facing; agents draft, they do not ship.

Also this week

  • An Oracle meeting is now set for early next week.
  • Our knowledge graph of code and docs stood at 3,136 nodes and 4,371 edges on August 4.

Risks and challenges

  • Founder bandwidth. Between us we put in 120+ hours a week, with finishing the product as the priority. It is deliberate for this phase, not sustainable forever.
  • Keeping a warm group warm takes time. Holding interested people’s attention for the months before we can offer them anything is a cost we choose to carry.

Nick & Ryan

Founders, lucix

Update No. 0 · Week of August 3, 2026

The first signal: 27 replies from Chiefs of Staff and senior operators

We are pre-revenue, but that is not the same as no signal. This raise is about runway: the time to finish the product and the compliance work that sits behind it, and to reach our seed round, which we are already working on with our capital advisors.

27 replies since Ryan began direct outreach
4 outreach waves
$0 marketing spend

Replies from Chiefs of Staff and senior operators at organisations including Salesforce, Oracle, Microsoft, Wells Fargo, Google DeepMind and Cerence AI. Several already have meetings booked.

What moved

  • A Chief of Staff said our thesis resonated

    At a large enterprise, unprompted, they told Ryan that compressing Mean Time to Resolution hit home. They named the exact “everyone nods, nothing happens” trap the role lives inside.

  • Decision Velocity is starting to travel

    We run the LinkedIn community built on it. The hashtag is being picked up unprompted, with increasing frequency over the last three months.

  • AI department leads, starting with marketing

    We are standing them up to run pieces of our own business. The first runs nightly against our own operations.

Risks and challenges

  • Compliance sits ahead of revenue. We are not selling until SOC 2, penetration testing and a signable agreement are done, to protect the first customer experience.
  • We are two people. That is real leverage on conviction and speed, and a real constraint on how many fronts we can work on at once.

Nick & Ryan

Founders, lucix